President, Weichert Lead Network

As president of the Weichert Lead Network, Michael oversees Weichert Realtors’ state-of-the-art customer contact center. Prior to his promotion, he spearheaded the huge technological initiative that created Weichert’s industry-leading contact center. The only one of its kind in the industry, the Weichert customer contact center uses sophisticated technology to deliver responsive personal service to online and 800-number customers seven days a week. The Weichert website averages 4 million visitors per month, and contact center specialists typically respond to a customer web inquiry in less than a minute.

Prior to joining Weichert, Michael was vice president and chief technology officer for YHD/Foxtons, Inc. Before that, he designed and developed complex Internet applications for AT&T’s consumer long distance division. While there, he was appointed to the company’s World Class Database Division’s architecture council and AT&T’s consumer services web team.